Ocean maya royale adults only reviews9/24/2023 I understand about having plastic glasses around the pool but I didn't like being served cocktails in the evening at the main bar in plastic glasses! Also all the bar staff were run off of their feet and consequently tried to serve more than one guest at a time leaving you to feel as though you were on a production line! The initial beach at the hotel is disappointing but a short walk along the beach leads to a better alternative for a swim. I have one area that could be a quick win for the hotel and that is in regard to the way in which the drinks are served at the main bar. The majority of the staff engaged well with the guests to make sure you had everything you needed. The wildlife was a bonus! Our room was adequate but the mini bar was disappointing with 2 cans of beer and a few bottles of soft drinks. The hotel itself was lovely, the restaurants served good quality food and the grounds are immaculate. I stayed at the Ocean Maya Royale with one of my best friends aiming for a relaxing week. I had booked an excursion with Danny to Isla Mujeres on a catamaran and it was great! He was no pushy just there for us which I loved!! We will be back next year for sure!!!! Thank you Ocean Maya Royale! Our group of friends were up late every night in the lobby bar where Louise was by far my favourite bar tender!! Such a nice guy and will get you what you need. The nightly entertainment here was the best I've ever had! Always different and I loved the nights with live music! Everyone was up dancing and having a wonderful time every night! Nice change from most hotels where half the people are in bed by 9pm. They always for us excited to play beach volley ball or water aerobics or table tennis or cooking classes etc. Our trip never would have been as fun and as active with this crew. Me and my husband and two other couples spend 10 days at this resort and I have been the Mexico about 10 times and I have to say this hotel is perfect for the price and area! If your looking for a really fun environment with no kids then this is the place for you! I have to say it's not very fancy but totally clean and great food! All the restaurants are great and the service was fantastic!! Our favourite part of this hotel was the amazing entertainment staff!! Ceasar is such a great leader to this staff and very professional!! Alexis, Scarlett,Papi Hamlet and Pamela are all such wonderful positive and professional.
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